Here to help with your order
Shipping & returns.
A little clarity.
Find the next steps for delivery questions, international orders, and help after your purchase.
Planning an order?
Shipping & delivery
Shipping within the United States
We ship throughout the United States, including Alaska and Hawaii. Shipping charges are calculated and displayed at checkout. Orders over $100 qualify for free shipping within the United States.
Processing and delivery timing
Orders are generally prepared and dispatched within 2–3 business days. This processing time is separate from the carrier’s delivery time. Delivery times vary by destination and shipping service. Carrier delays may occur, so arrival dates are estimates rather than guarantees.
Help locating a package
Have your order number and any shipping confirmation ready when you contact us about a shipment.
Let’s check the details together.
International orders
Contact us before ordering
For shipping outside the United States, please email support@revitaliving.com before placing your order. Include your destination country and the products and quantities you are interested in. We will confirm whether we can ship to your destination and discuss available shipping options and costs.
International shipping costs
Free shipping does not apply to international orders. Ask about delivery estimates, shipping charges, customs requirements, and any import fees before ordering.
Start with a conversation.
Returns & refunds
Opened and unopened bottles welcome
We accept returns of both opened and unopened bottles, with no fixed return deadline. You may request a replacement or refund.
Contact us before returning a product
Please contact support@revitaliving.com before sending anything back. Include your order number, if available, and explain the issue so we can arrange your return and discuss whether you would prefer a replacement or refund.
Return and replacement shipping
We cover return shipping and will provide instructions for the return. Original shipping charges are not refundable. If we arrange a replacement, we cover shipping the replacement to you.
Refund processing
Approved refunds are processed within 2–3 business days after we receive your return, using the original payment method. Your bank or payment provider may require additional time before the refund appears in your account.
Order cancellations
You may request cancellation before your order ships. Please contact us as soon as possible. If your order has already shipped, we will help you arrange a return instead.
Return address
Please contact us for return instructions before mailing your package.
RevitaLiving
5970 NW 27th Way
Jennings, FL 32053
United States
Help us understand what happened.
Damaged, missing, or incorrect items
Damaged or incorrect orders
If your order arrives damaged or you receive an incorrect item, please contact us so we can make it right. We can arrange a replacement or a refund.
What to include
Send your order number, the item name, and a short description of the issue. Where possible, include photographs of the item and packaging.
Missing items or packages
Contact us with your order number and any tracking information so we can help you check the shipment. Keep the packaging while you speak with our team so any label or shipment details are available.
A helpful starting point
When you get in touch.
A few details help our team understand your enquiry.
- Your order numberIf you have already placed an order.
- What you need help withA short description of your question or issue.
- Your destinationFor shipping questions, include your country and postal code.
More questions?
Find a little more guidance.
Browse product and ordering questions in our Help page.
